Skills & Competencies for Benefits Clerk
Benefits Clerk job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Benefits Clerk
Facilitates benefits enrollment and administrative processes.
JOB RESPONSIBILITIES for Benefits Clerk
Prepares and processes claims, changes, enrollments, and other benefits filings. Coordinates informational sessions. Responds to inquires for information and provides forms, instructions, and other enrollment materials to employees.
Benefits Clerk SALARY RANGE
BASE 50%
$53,885
TOTAL 50%
$54,631
Job Level
A02
Job Code
HR09200036
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor
Benefits Clerk Skills and Competencies List
9 general skills or competencies (Job family competencies) for Benefits Clerk
1
Job Family Competencies –
Data Entry
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools and applications in conducting effective data entry.
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Level 2 Behaviors
(Light Experience)
Reports data entry-related areas to meet and exceed performance expectations.
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Level 3 Behaviors
(Moderate Experience)
Utilizes data resources in collecting and reviewing data to correct information errors and incompatibilities.
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Level 4 Behaviors
(Extensive Experience)
Organizes data submitted for entry to prevent data losses and ensure confidentiality.
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Level 5 Behaviors
(Mastery)
Leads the overall automation and optimization of data entry to eliminate manual processing.
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2
Job Family Competencies –
Benefit Programs
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Lists the factors that should be considered in the development of the benefits objectives.
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Level 2 Behaviors
(Light Experience)
Responds to employee inquiries regarding benefits program.
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Level 3 Behaviors
(Moderate Experience)
Reviews cost and usage rates of existing benefit programs to assess actual and perceived value.
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Level 4 Behaviors
(Extensive Experience)
Oversees the development of the benefits objectives to ensure comply with overall strategic goals.
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Level 5 Behaviors
(Mastery)
Keeps current on latest state laws and regulations impacting employee benefit programs to ensure compliance.
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3
Benefits Clerk
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Benefits Clerk
Proficiency Level - 4
5
Competency for -
Benefits Clerk
Proficiency Level - 5
8 soft skills or competencies (core competencies) for Benefits Clerk
1
Core Competencies –
Gathering Information
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Names commonly used tools and techniques for data collection.
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Level 2 Behaviors
(Light Experience)
Obtains needed information by asking skillful and persistent questions.
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Level 3 Behaviors
(Moderate Experience)
Utilizes various tools and technologies to validate information acquired from different sources.
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Level 4 Behaviors
(Extensive Experience)
Synthesizes information from various sources to enable strategic decision-making by our leadership.
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Level 5 Behaviors
(Mastery)
Takes steps to ensure that the intellectual property rights of others are not violated.
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2
Core Competencies –
Office Support Tools
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Illustrates basic concepts and terminologies of Office Support Tools.
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Level 2 Behaviors
(Light Experience)
Works with all basic office-support products.
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Level 3 Behaviors
(Moderate Experience)
Supports other staff with account management and meeting scheduling tools.
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Level 4 Behaviors
(Extensive Experience)
Monitors and evaluates performance and efficiency of back-office tools and application services.
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Level 5 Behaviors
(Mastery)
Participates in predicting and addressing future organizational office support needs.
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3
Benefits Clerk
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Benefits Clerk
Proficiency Level - 4
5
Competency for -
Benefits Clerk
Proficiency Level - 5
Summary of Benefits Clerk skills and competencies
There are 0 hard skills for Benefits Clerk.
9 general skills for Benefits Clerk, Data Entry, Benefit Programs, Data Gathering and Analysis, etc.
8 soft skills for Benefits Clerk, Gathering Information, Office Support Tools, Coordination, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Benefits Clerk, he or she needs to be proficient in Gathering Information, be proficient in Office Support Tools, and be proficient in Coordination.
9 general skills for Benefits Clerk, Data Entry, Benefit Programs, Data Gathering and Analysis, etc.
8 soft skills for Benefits Clerk, Gathering Information, Office Support Tools, Coordination, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Benefits Clerk, he or she needs to be proficient in Gathering Information, be proficient in Office Support Tools, and be proficient in Coordination.
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